Shipping policy

📦 Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once shipped, you will receive a tracking number via email.

🌍 Shipping Options & Delivery Times

We offer fast international shipping directly from our suppliers in China.

Standard Shipping (DDP – Duties Paid)

  • Europe: 5–8 business days

  • USA: 5–8 business days

  • Cost: €50

✔️ Duties & taxes included (no extra charges on delivery)

⚡ Express Shipping (Air Priority)

  • Europe: 1–2 business days

  • USA: 1–2 business days

  • Cost: €150

✔️ Priority handling & fastest delivery available
✔️ Full tracking provided

🌐 Global Shipping Availability

We ship worldwide, including:

  • Asia

  • UAE & all Arab countries

  • South America

  • Europe & USA

We can deliver to most countries globally.

🚫 Please note: We currently do not ship to countries under international restrictions, sanctions, or unstable logistics conditions. If you are unsure, feel free to contact us before placing your order.

💰 Customs, Duties & Taxes

All standard shipments are sent under DDP (Delivered Duty Paid) terms.
This means you will NOT pay any additional customs fees upon delivery.

📍 Order Tracking

Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.

⚠️ Delays

While we work with reliable shipping partners, delays may occur due to:

  • Customs inspections

  • High seasonal demand

  • Unforeseen courier issues

We appreciate your patience and understanding.

📩 Contact

If you have any questions regarding your order, feel free to contact us at:
admin@bitmernmining.com