Shipping policy
📦 Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once shipped, you will receive a tracking number via email.
🌍 Shipping Options & Delivery Times
We offer fast international shipping directly from our suppliers in China.
Standard Shipping (DDP – Duties Paid)
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Europe: 5–8 business days
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USA: 5–8 business days
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Cost: €50
✔️ Duties & taxes included (no extra charges on delivery)
⚡ Express Shipping (Air Priority)
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Europe: 1–2 business days
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USA: 1–2 business days
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Cost: €150
✔️ Priority handling & fastest delivery available
✔️ Full tracking provided
🌐 Global Shipping Availability
We ship worldwide, including:
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Asia
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UAE & all Arab countries
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South America
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Europe & USA
We can deliver to most countries globally.
🚫 Please note: We currently do not ship to countries under international restrictions, sanctions, or unstable logistics conditions. If you are unsure, feel free to contact us before placing your order.
💰 Customs, Duties & Taxes
All standard shipments are sent under DDP (Delivered Duty Paid) terms.
This means you will NOT pay any additional customs fees upon delivery.
📍 Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.
⚠️ Delays
While we work with reliable shipping partners, delays may occur due to:
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Customs inspections
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High seasonal demand
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Unforeseen courier issues
We appreciate your patience and understanding.
📩 Contact
If you have any questions regarding your order, feel free to contact us at:
admin@bitmernmining.com